Terms of Service

You must be authorised to bind the business you represent to these Terms. If you do not accept any part of these Terms, do not use the website or place an order.

Kairo Studio provides business development and operational advisory services to growing companies. Specific services are listed on the website, including:

• Growth readiness diagnostics
• Internal communication systems
• Market positioning initiatives
• Process analysis and optimisation
• Operational coordination frameworks
• Organisational optimisation
• Business expansion planning
• Full growth support programmes
• Custom advisory sessions

Each service has a defined scope, price, and indicative duration as described on the relevant service page. The scope, price, and timeline that apply to a particular engagement are confirmed in writing before work begins.

You must create an account to purchase services or request an invoice. You are responsible for keeping your password confidential and for all activity that occurs under your account. Tell us at legal@kairostudio.app as soon as you become aware of any unauthorised use.

You agree not to:

• use the website or services in any unlawful manner;
• attempt to gain unauthorised access to any part of the website, accounts, or related systems;
• upload or transmit malicious code or perform actions that compromise security;
• misrepresent your identity or your authority to act on behalf of a business;
• reverse engineer, copy, or resell deliverables outside the scope agreed for an engagement.

Unless explicitly agreed otherwise in writing, Kairo Studio retains ownership of all methods, frameworks, templates, and supporting materials it brings to an engagement. The client receives a non-exclusive, non-transferable licence to use deliverables internally for their own business operations.

The Kairo Studio name, logo, and website content are protected by intellectual property rights and may not be used without prior written consent.

Prices are displayed in euros and exclude any applicable taxes unless explicitly stated. Payment is required before work begins, by one of the following methods, selected at checkout:

• Cryptocurrency via NOWPayments OU, supporting multiple cryptocurrencies including BTC, ETH, USDT, and USDC. Payment status is confirmed by the NOWPayments webhook.
• Invoice for bank transfer. An invoice is sent by email and payment is due in line with the terms stated on the invoice.

The Company may suspend or delay the delivery of services until the corresponding payment is confirmed.

Refund requests are reviewed on a case-by-case basis. The conditions and process are described in the Refund Policy. Nothing in these Terms overrides the Refund Policy.

Information shared during an engagement, in either direction, is treated as confidential and is used only to deliver the agreed scope of work. We expect the same standard from clients with respect to non-public methods, deliverables, and pricing.

Our services provide professional advisory recommendations based on the information you share with us. We do not guarantee any specific commercial outcome, revenue figure, or growth metric. Decisions based on our recommendations remain the responsibility of the client.

The website is provided on an "as is" basis. We do not guarantee that it will be uninterrupted or free of errors.

To the extent permitted by law, the total liability of Kairo Studio arising out of or in connection with any engagement is limited to the fees actually paid by the client for that engagement. We are not liable for indirect or consequential losses, loss of profit, loss of business, or loss of data.

Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot be lawfully limited.

Either party may terminate an engagement by written notice in the situations described in the engagement letter, including for material breach. Fees due for work completed up to the date of termination remain payable. The terms relating to intellectual property, confidentiality, limitation of liability, and governing law survive termination.

These Terms and any dispute arising out of or in connection with them are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction to settle any dispute, subject to any mandatory provisions of applicable law.

We may update these Terms from time to time. The version applicable to an engagement is the version in force at the time the order was placed. Material changes will be notified by an in-product notice or by email to active account holders.

For any question about these Terms, contact legal@kairostudio.app. For invoice and payment questions, contact billing@kairostudio.app. For partnerships, contact business@kairostudio.app.